We integrate a wide range of business systems including CRM platforms (Salesforce, HubSpot, Microsoft Dynamics), ERP systems (SAP, Oracle, NetSuite), marketing automation tools (Marketo, Mailchimp, ActiveCampaign), analytics platforms (Google Analytics, Mixpanel), payment gateways (Stripe, PayPal), e-commerce platforms (Shopify, WooCommerce), and custom internal applications. Our team has experience with hundreds of APIs across different industries and use cases.

Integration timelines vary based on complexity and scope. Simple two-system integrations with standard APIs typically take 2-4 weeks from discovery to deployment. More complex integrations involving multiple systems, custom data transformations, or legacy platforms may take 6-12 weeks. We provide a detailed timeline during the discovery phase after analyzing your specific systems, data flows, and business requirements.

We implement comprehensive error handling, logging, and monitoring to detect issues immediately. Our integrations include retry logic for transient failures, graceful degradation for partial outages, and automated alerts when issues occur. We provide ongoing maintenance and support packages that include proactive monitoring, rapid issue resolution, and regular updates to accommodate API changes from third-party providers.

Security is paramount in our integration approach. We use industry-standard authentication methods including OAuth 2.0, API keys with proper rotation policies, and encrypted connections (TLS 1.2+). Sensitive data is encrypted both in transit and at rest. We implement proper access controls, audit logging, and follow security best practices for credential management. All integrations undergo security reviews and comply with relevant standards like GDPR, HIPAA, or SOC 2 as needed.

Yes, we have extensive experience integrating legacy systems. When modern REST APIs are not available, we can work with SOAP services, XML-RPC, database-level connections, file-based transfers (FTP/SFTP), or custom middleware solutions. We design integration architectures that bridge old and new technologies while maintaining reliability and security. Our team evaluates the best approach based on your specific legacy system capabilities.

We design the synchronization strategy based on your business requirements and technical constraints. Real-time integrations use webhooks, websockets, or frequent polling to provide near-instant data updates, ideal for critical operations like order processing or inventory management. Batch integrations run on schedules (hourly, daily, nightly) and are suitable for reporting data, bulk updates, or when systems have rate limits. Many projects use hybrid approaches with real-time for critical data and batch for historical records.

API integrations require ongoing maintenance to remain stable and secure. This includes monitoring for errors and performance issues, updating integrations when third-party APIs change, managing authentication credentials and renewals, optimizing performance as data volumes grow, and updating error handling for new edge cases. We offer maintenance packages with proactive monitoring, quarterly reviews, priority support, and regular updates to ensure integrations continue operating reliably.

Data mapping and transformation are critical to successful integrations. We start by documenting the data structures in both systems, then create comprehensive mapping specifications showing how fields correspond between systems. Our integrations include transformation logic for format conversions, data validation, enrichment, deduplication, and business rule application. We provide detailed documentation and work with your team to validate that transformed data meets business requirements before going live.

Absolutely. We design integrations with scalability in mind from the start. Our architectures use queuing systems for high-volume operations, implement rate limiting and throttling to respect API constraints, employ caching strategies to reduce redundant calls, and can scale horizontally to handle increased loads. We monitor performance metrics and can optimize or re-architect integrations as your data volumes and transaction rates grow over time.

Integration costs vary significantly based on complexity, number of systems, data volumes, and custom requirements. Simple two-system integrations with standard APIs typically start around $5,000-$10,000. Mid-complexity projects involving multiple systems or custom business logic range from $15,000-$35,000. Enterprise-grade integrations with complex workflows, high-volume data, legacy systems, and advanced monitoring may range from $40,000-$100,000+. We provide detailed quotes after discovery that include development, testing, deployment, documentation, and initial support.